Any community member (parent, teacher, physician, etc.) may complete a referral for services through Phoenix Preferred Care. The referral source may complete a referral form and fax it to our intake staff at 606-451-8149, or you may call Shana Rose, BS, our Intake Coordinator at 606-451-9379.

Once the individual and/or parent/guardian has given permission for treatment, Phoenix Preferred Care will schedule and conduct an initial intake interview and assessment. If, after conducting the initial interview and assessment, our clinician determines that outpatient behavioral health services are appropriate, the treatment team will develop an appropriate treatment plan that may be comprised of an array of services including Individual Therapy, Family and/or Collateral Therapy, Group Therapy and Case Management. These services will be provided in the most appropriate setting as determined by the treatment team.